Code of Conduct
Our Code of Conduct describes the standards we require and provides high level guidance on how these are to be translated into consistent actions worldwide. Compliance with our Code is mandatory.Dowload the Code in English (PDF 391kb)
Procedures for raising concerns
Our Code includes information on how to report possible violations of the Code, including through the AZethics telephone lines and AZethics.com. Anyone who raises a possible breach in good faith is fully supported by management. We take all alleged compliance breaches and concerns extremely seriously and investigate them and report the outcome of such investigations to the Audit Committee of our Board, as appropriate.
In 2013, 149 reports of alleged compliance breaches or other ethical concerns were made via telephone, the AZethics.com website, or the Global Compliance email or postal addresses described in the Code (194 in 2012).
What's next in this section
Our global policies
Our global policies provide more detail about what is required in specific areas.Read more