Our Responsible Business Plan
Our Responsible Business Plan provides the framework for managing sustainable development of our business which delivers value for our stakeholders and for us. It focuses on those areas most impacted by our business strategy and includes associated objectives, targets and KPIs agreed within the business.
Responsible business issues that emerge from quarterly reviews of risk profiles across the business are assessed based on the principles of the AA1000 framework*. The assessment takes into account feedback from our stakeholder engagement and best practice within and outside of our industry, as well as our Code of Conduct and policy requirements. The outcomes of this process inform the continued development of our Responsible Business Plan.Download our plan (PDF 202kb)
* The AA1000 Series consists of the AA1000 AccountAbility Principles Standard (2008), the AA1000 Assurance Standard (2008) and the AA1000 Stakeholder Engagement Standard (2005). The principle of Materiality is defined in the AA1000 AccountAbility Principles Standard, as follows: Materiality is determining the relevance and significance of an issue to an organisation and its stakeholders. A material issue is an issue that will influence the decisions, actions and performance of an organisation or its stakeholders. Find out more about the AA1000 series.
What's next in this section
Stakeholder engagement is critical to keeping in touch with the demands of sustainable development.Read more
We continue to use the insights we gain to develop our approach in line with best practice on a global basis.Read more